Privacy Policy

Effective Date: January 27, 2025

Introduction

Welcome to Shopmovies.ng, operated by Shopmovies Limited (“we,” “our,” “us”). Protecting your personal data is of utmost importance to us. This privacy policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website (“Shopmovies.ng”) or engaging with our services, you agree to the terms of this privacy policy. If you do not agree, please refrain from using our website.

1. Data Controller Information

  • Name: Shopmovies Limited

  • Address: 12A Oremeji Street, Satellite Town, Lagos

  • Email: contact@shopmovies.ng

2. Data We Collect

We collect and process the following categories of personal data:

a. Information You Provide to Us:

  • Name, email address, phone number, billing/shipping address

  • Payment information (processed securely by third-party payment processors)

  • Vendor registration details (e.g., company name, business registration number)

b. Information We Collect Automatically:

  • IP address, browser type, and operating system

  • Cookies and usage data (e.g., browsing activity, preferences)

c. Information from Third Parties:

  • Data from payment processors and identity verification services

3. Legal Basis for Processing Your Data

We process your data based on one or more of the following legal grounds:

  • Consent: When you provide explicit consent for specific purposes

  • Contract: To fulfill our contractual obligations with you (e.g., processing transactions)

  • Legal Obligation: To comply with applicable laws and regulations

  • Legitimate Interests: To improve our services, prevent fraud, and ensure website security

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our e-commerce platform

  • To process payments and deliver purchased items

  • To communicate with you regarding your account, orders, or inquiries

  • To improve our website, services, and customer experience

  • To comply with legal obligations and enforce our terms of service

5. Sharing Your Data

We may share your data with the following parties:

  • Service Providers: Payment processors, hosting providers, delivery companies, and analytics tools

  • Legal Authorities: When required by law or to protect our legal rights

  • Other Users: Vendors and buyers may see limited information (e.g., shipping address) necessary to complete transactions

6. International Data Transfers

Your data may be transferred to and processed in countries outside your location, including countries that may not provide the same level of data protection. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Specific retention periods include:

  • Transactional data: 7 years (for accounting and legal purposes)

  • Account data: Until account deletion

8. Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data

  • Rectification: Request correction of inaccurate or incomplete data

  • Erasure: Request deletion of your data (subject to legal or contractual obligations)

  • Restriction: Request restriction of data processing

  • Data Portability: Request transfer of your data to another service provider

  • Objection: Object to data processing based on legitimate interests or direct marketing

  • Withdrawal of Consent: Withdraw consent at any time

To exercise your rights, contact us at contact@shopmovies.ng.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze usage patterns

  • Deliver personalized content and advertisements

You can manage your cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

11. Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Effective Date” at the top.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your data, please contact us at:

Thank you for trusting Shopmovies.ng. We are committed to protecting your privacy and ensuring transparency in how we handle your data.